Hi There!
Thanks for reaching out to us!
Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.
In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under default conditions.
Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.
Finally, don’t forget to share your complete system information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/
One of our team members will get back to you. We appreciate your patience while we slowly get back to normal response times.
Best,
Victor