Welcome back Rick,
I removed the admin credentials provided in your private reply. I appreciate the offer for login details, but please refrain from sharing those with us as logging into customer sites extends beyond the scope of support we are able to provide.
Would you mind sharing a screenshot of the “Tickets” section of an event you’re having trouble with in the add/edit event screen in your WP-admin dashboard?
Also, I recommend checking out our Testing for conflicts article. This will help narrow down a potential theme and/or plugin conflict.
Thanks for keeping me updated and have a good day 🙂