Ticket sale with add to card is not showing for front end user

[pim]

Hi there,

We have a little problem with our events plus for some reason when entering all information for our events and sale ticket with woocomecer. On the front the end was users can buy our event ticket. All information is showing perfectly but not the section was there can buy the ticket for this events…. in attached a screenshot

Website Link & events ticket: https://healthtransformation.ca/event/90-days-prime-challenge/2017-10-24/

Could you please help us?
Thank you so much!
Kindly, Pim

[Jennifer]

Hi Pim,

I’m sorry to hear you’re tickets aren’t showing up, but I’ll be happy to help you figure out what’s going on!

Could you please send me a screenshot of the ticket details section on the event edit screen? Also, have you tried testing for conflicts with both your theme and other plugins? If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Thanks,

Jennifer

[pim]

Hi there,

We have a little problem with our events plus for some reason when
entering all information for our events and sale ticket with woocommecer.

On the front the end was users can buy our event ticket. All information is
showing perfectly but not the section was there can buy the ticket for this
events…. in attached a screenshot. Also, the post date shows a
different date and is not accurate to site settings.

Website Link & events ticket:
https://healthtransformation.ca/event/90-days-prime-challenge/2017-10-24/

[image: Images intégrées 1]

Could you please help us?

Thank you so much!

Kindly, Pim

—

—
Regards,

Pierre Ghesquiere.

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[pim]

This reply is private.

[Jennifer]

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[pim]

This reply is private.

[Jennifer]

This reply is private.

[pim]

Hello Jenifer,

here we go 🙂

Sorry it took me a little well to reply.
Im on top of it now ^^

Thank you so much Jenifer.

[pim]

Are you still with me Jenifer?

[Jennifer]

Still here! Thanks for sending the screenshots. Can you try adjusting the start sale date for the ticket? Set it to a date in the past or remove it entirely and see if that works. I believe only tickets with a start sale date that has already passed will show on the front end. Let me know if that makes a difference!

Thanks,

Jennifer

[pim]

” Hello Jennifer,

Okay, i have understood something. It was the Global Stock who was at 0.
Now it works 😉
https://healthtransformation.ca/event/90-days-prime-challenge/

Now relating the date of the event the ” Posted Date is still saying
January 1,1970 when the post only has been created on Nov 1th, 2017
I also looked into the general setting of WordPress and the time and date
are good and update to date. All pages are good expected Event
calendar events.
https://healthtransformation.ca/event/90-days-prime-challenge/

Also, the Google map doesn’t show up either for our event calendar. Could
you please help us 🙂

Thank you so much! 🙂
Have A Nice Day

—

—
Regards,

Pierre Ghesquiere.

Confidentiality Warning: This message and any attachments are intended only
for the use of the intended recipient(s), are confidential, and may be
privileged. If you are not the intended recipient, you are hereby notified
that any review, retransmission, conversion to hard copy, copying,
circulation or other use of this message and any attachments is strictly
prohibited. If you are not the intended recipient, please notify the sender
immediately by return e-mail, and delete this message and any attachments
from your system.
Information confidentielle: Le présent message, ainsi que tout fichier qui
y est joint, est envoyé à l’intention exclusive de son ou de ses
destinataires; il est de nature confidentielle et peut constituer une
information privilégiée. Nous avertissons toute personne autre que le
destinataire prévu que tout examen, réacheminement, impression, copie,
distribution ou autre utilisation de ce message et de tout fichier qui y
est joint est strictement interdit. Si vous n’êtes pas le destinataire
prévu, veuillez en aviser immédiatement l’expéditeur par retour de courriel
et supprimer ce message et tout document joint de votre système. Merci.

[Jennifer]

Hi Pim,

I’m glad you got the ticket issue figured out!

Regarding the date, I know you did the conflict testing before, but can you try again with WP_DEBUG enabled? It looks like the post date is not being set correctly, and this will show any PHP errors that are occurring. Please make sure you start in a completely default environment, meaning that a default theme is enabled and all other plugins are deactivated. If you’re doing any caching (like with a plugin or on your server) it is a good idea to clear that as well before starting to re-activate the other elements on your site.

For the map, you will first need to set up the API key, which you can do by following these instructions. Let me know if this works!

Thanks,

Jennifer

[pim]

This reply is private.

[Jennifer]

This reply is private.

[pim]

Hello Jennifer,

Thank you very much for your reply. I had looked into everything you told me too, none of the settings are bad…
the theme is also okay, I had checked everything and run a try out with the theme author and he told me nope this is anything wrong with the theme. But the event calendar the date publisher is not correct.

Please view all screenshots in attached post.

Could you please log on into the site and fix it, please. I mean that’s why I’m paying a license fee so I can receive pro features and premium support.

Please log in to our dashboard or at last, if you cant do any changes, please send me a screenshot of my dashboard not a post blog and send me the steps. I need help, please.

For the Google API i haven’t had the time to try it, i will work on that and get back to you as well.

Thank you for all your efforts, Jennifer.

[Author]

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