ticket email

[iman]

Hi,
how can i add my ticket in my website frontend ? i would like receive tickets in website frontend,after complete my shopping.
please help me.
And another question, I saw the date of event in my tickets, but now i can’t see it, what is problem?
Help me please.
Thanks a lot.

[Cliff]

Hi, iman.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question.

So, about your first question, each logged-in user who buys a ticket (RSVP, WooCommerce, etc) then has this displayed when they visit the event’s single page view: https://cl.ly/3B2V0i2n3p2G

Please test this yourself and, if this isn’t what you’re looking for, please more completely explain exactly what you’re wanting. Sharing an annotated screenshot to markup what you’d like to see might help too.

[iman]

I explained my problem bad.
Now in my site,ticket with QR code emailed for customer,but i want after shopping, event ticket is shown in frontend of site.
how can i do this?
And my other problem is this link: https://cl.ly/3B2V0i2n3p2G
I see “view tickets” but when i click on it nothing happens.what is problem?
Help me please.

[Cliff]

That View Tickets link should add /tickets to the single event URL, like mysite/events/an-event-title/tickets/

What if you manually visit the /tickets link for your single event that you have purchased tickets for–does it work and display your tickets?

If things aren’t working as I’m describing, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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