Ticket Add-ons

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  • #1433741
    Laura
    Guest

    I posted a pre-sales question in your forum yesterday – it was a detailed question and all I got was a “yes,” which isn’t really all that helpful. I can’t reply to that response to get clarification, which is frustrating.

    Here’s the original ticket

    So… I have been through the documentation and, while it looks like I would be able to gather additional information from attendees, I would NOT be able to charge extra for options selected in this attendee information section. I guess I could create different ticket types, but when there are 5 different options, I’d have to create 25 different ticket types to cover all possible combinations, which is not ideal.

    Solid answers to pre-sales questions = more sales… I’d love to purchase, but I need someone to provide more information, like LINKS to documentation or instructions as to how we might accomplish this? It’s a crucial feature for my clients.

    Thanks,
    Laura

    #1435160
    Victor
    Keymaster

    Hi Laura!

    Thanks for reaching out to us! Let me further help you with this topic.

    We have a nice article that walks you through how to collect attendee information > https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    We also need to allow registrants to optionally add other items to their registration cost, such as an extra meal, membership renewal, etc. Is this possible with your two plugins above?

    Unfortunately, this is not a built-in functionality of our plugins, but I know some users make use of some WooCommerce extensions to achieve similar functionalities. As a reference, let me point you to the following article about compatibility with WooCommerce extensions you should know about > https://theeventscalendar.com/knowledgebase/compatibility-with-woocommerce-extensions/

    Finally, let me share with you the following list of articles for customizing Event Tickets Plus > https://theeventscalendar.com/knowledgebase-category/customizing-tickets-plus/ and our Themer’s Guide with methods to customize our plugins templates > https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope that helps. Let me know if there is anything else I can help you with.

    Best,
    Victor

    #1436521
    Laura
    Guest

    This is exactly what I needed to know. Thank you very much!! I really appreciate you taking the time to provide a detailed answer!

    #1436814
    Victor
    Keymaster

    You are welcome Laura! 🙂 Thanks for following up.

    I’ll go ahead and close this, but don’t hesitate to open a new topic if any other questions.

    Best,
    Victor

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