The events calendar update

[James Burkhardt]

Hello,
Whenever I try and update the events calendar plugin it locks me out of my admin and I have to rename the folder then install upto .11 version then I can access my back-end. I don’t know what to do to fix this problem. winningathome.com

[Jaime Marchwinski]

Hi James,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[James Burkhardt]

This reply is private.

• This reply was modified 8 years ago by James Burkhardt.

[Jaime Marchwinski]

Hi James,

Thanks for providing me with that information.

Can you please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

Also, can you try updating your plugin manually via the following tutorial:

https://theeventscalendar.com/knowledgebase/manual-updates/

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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