the calendar page is not showing

[ODED]

i bought the pro version and install the latest one.
installed it and i just dont see any calendar in the events page. see the link please.

any idea why ?
thanks !!

O.B

[George]

Hey @Oded,

Really sorry to hear about this!

First, can you share your “System information” with us? Here’s how: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Next, can you please let us know what your permalinks settings are? These are seen in Settings > Permalinks in your wp-admin. For example, are they /%postname%/ ?

Thank you!
George

[ODED]

Hi. thanks for getting back to me.

my parmalink is now:
/%postname%/

but i try also:
/%year%/%monthnum%/%postname%/

my data bellow:

thanks. O.B

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

http://keshetschooly.wpengine.com
INSTALL KEYS
–
WORDPRESS VERSION
4.3.1
PHP VERSION
5.5.9-1ubuntu4.14
PLUGINS
Schooly Extensions version 0.4
Admin Branding version 1.1.2 by Gabriel Nordeborn(http://www.wpbizplugins.com?utm_source=uac&utm_medium=plugin&utm_campaign=authoruri)
Advanced Custom Fields Pro version 5.3.2.2 by elliot condon(http://www.elliotcondon.com/)
Contact Form 7 version 4.3.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
The Events Calendar PRO version 4.0 by Modern Tribe, Inc.(http://m.tri.be/20)
NextGEN Gallery by Photocrati version 2.1.15 by Photocrati Media(http://www.photocrati.com)
P3 (Plugin Performance Profiler) version 1.5.3.9 by GoDaddy.com(http://www.godaddy.com/)
Really Simple CAPTCHA version 1.8.0.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
Slider Revolution version 5.1.4 by ThemePunch(http://themepunch.com)
RSS Importer version 0.2 by wordpressdotorg(http://wordpress.org/)
Sweet Custom Dashboard version 0.1 by Remi Corson(http://remicorson.com)
The Events Calendar version 4.0 by Modern Tribe, Inc.(http://m.tri.be/1x)
Vertical News Scroller version 1.3 by I Thirteen Web Solution(http://www.i13websolution.com/wordpress-pro-plugins/wordpress-vertical-news-scroller-pro.html)
WP All Import Pro version 4.2.6 by Soflyy
NETWORK PLUGINS
–
MU PLUGINS
Force Strong Passwords – WPE Edition version 1.6.4 by Jason Cosper(http://jasoncosper.com)
p3-profiler.php
Stop long comments version 0.0.4 by WPEngine(wpengine.com)
WP Engine System version 2.2.7 by WP Engine
THEME
Envision – Child
MULTISITE
–
SETTINGS
schema-version = 4.0
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
)
latest_ecp_version = 4.0
disable_metabox_custom_fields = hide
pro-schema-version = 4.0
last-update-message = 4.0
donate-link = 1
postsPerPage = 10
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = full
tribeEventsTemplate = default
tribeEnableViews = Array
(
[0] => month
[1] => week
)
viewOption = month
tribeDisableTribeBar =
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends = 1
monthEventAmount = 3
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
earliest_date = 2015-12-06 00:00:00
latest_date = 2015-12-06 23:59:59
WORDPRESS TIMEZONE
–
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/nas/wp/www/cluster-43186/keshetschooly/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
3.12a1

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

[George]

Thanks for this information O.B.!

I was not able to spot anything problematic from looking over that information. And so with that in mind, there are two approaches that I can think of here:

First Approach: Contact WP Engine and Wait

The first approach is to contact WP Engine’s support team and report these issues – WP Engine is a great company, but they’re notorious for very specific rules and configurations of their server environments, so something about their environment could be the whole cause of this.

---

Second Approach: Troubleshoot More and then Contact WP Engine

The other approach I can think of would unfortunately require a bit of work on your end, which I’m sorry about! However, for the sake of thoroughness it is the one I would recommend.

Basically, this second option is to run through the full set of troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After each step in that process, go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes. This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh.

Then check out the events page and see if the problems with it showing up persist – if things suddenly work anywhere in this process, then what we can confirm is that there’s a code conflict causing the problems, code from either another plugin on your site or from your theme…

If you do this whole process and still have problems, then just go back to the first method and reach out to WP Engine anyways (with the added note that you’ve tried deactivating other plugins and your theme and such, which will be helpful!).

---

Let me know what you think, and if you choose one course of action, let me know what you choose and find!

Cheers,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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