style ticket box incorrect

[jeroenjoosen]

The ticket box isn’t displayed correctly.

Can you tell me if this is a Theme style problem ? How and what files have te be adjusted to get it displayed correctly.

I’m using the Gameplan theme.

[Geoff B.]

Good evening Jeroen and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the ticket box not displaying correctly
I would love to help you with this topic.

Yes, this is a “simple matter” of CSS or if you prefer how your theme style is impacting the ticket box.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Could you also include a link to your website so that I can provide you with the correct CSS rules to add ?

Best regards,

Geoff B.

[jeroenjoosen]

This reply is private.

[Geoff B.]

Good evening Jeroen,

Thank you for the system information.

Here are a couple of CSS rules that should improve the look of your + and – buttons

.quantity.buttons_added .plus, .quantity.buttons_added .minus {
display: inline-block;
float: left;
margin-left:0px !important;
padding: 16px 20px !important;
}

.quantity.buttons_added .tribe-ticket-quantity {
width: 70px;
display: inline-block;
float: left;
}

Let me know how that goes.

Best regards,
Geoff B.

[jeroenjoosen]

Hi Geoff

It’s much better but the + and – buttons doesn’t work

[Geoff B.]

Good evening Jeroen,

That is a very good point. However, I believe they do not work even without the style changes.

Looking at your website, I am seeing console errors. So it looks like there might be a theme or plugin conflict going on.

Could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

 

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

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