Stretched image in list view

[David]

I recently updated Events Calendar Pro. I created a new event and in list mode, it is stretched out:

http://www.horizoncommunity.church/connect

Older events that were created prior to the update, display properly.

[Victor]

Hi David!

I’m sorry you are having that issue. Let me help you troubleshoot that.

This could be related to a plugin or theme conflict, so could you please go through the complete steps in this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let me know what you can find in the process?

Also, when coming back to us, could you please share with us your latest system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks,
Victor

[David]

I tested for conflicts and found the conflict is with my theme: Avada v.5.1.6

I also deactivated all plugins and the issue was still there. So I’m pretty sure it’s related to the theme.

Here’s my system info:

HOME URL
http://horizoncommunity.church
SITE URL
http://horizoncommunity.church
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
David Conlee
EMAIL
[email protected]
INSTALL KEYS
events-calendar-pro = ca43################################3cd7
WORDPRESS VERSION
4.7.4
PHP VERSION
5.6.27
PHP
max_execution_time = 0
memory_limit = 256M
upload_max_filesize = 64M
post_max_size = 65M
display_errors = 1
log_errors =
SERVER
Apache
SAPI
cgi-fcgi
PLUGINS
ManageWP – Worker version 4.2.18 by ManageWP(https://managewp.com)
404 to 301 version 2.3.3 by Joel James(https://thefoxe.com/)
LayerSlider WP version 5.5.1 by Kreatura Media(http://kreaturamedia.com/)
Akismet Anti-Spam version 3.3.2 by Automattic(https://automattic.com/wordpress-plugins/)
All In One WP Security version 4.2.7 by Tips and Tricks HQ, Peter, Ruhul, Ivy(https://www.tipsandtricks-hq.com/)
Better Search Replace version 1.3 by Delicious Brains(https://bettersearchreplace.com)
Clicky for WordPress version 1.6 by Team Yoast(https://yoast.com/)
Clone Posts version 1.0 by Lukasz Kostrzewa
Contact Form 7 Multi-Step Forms version 2.1 by Webhead LLC.(http://webheadcoder.com)
Contact Form 7 version 4.7 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
Crazy Egg version 2.0 by Crazy Egg(http://www.crazyegg.com)
Easy Digital Downloads version 2.7.9 by Easy Digital Downloads(https://easydigitaldownloads.com)
The Events Calendar PRO version 4.4.7 by Modern Tribe, Inc.(http://m.tri.be/20)
Fusion Builder version 1.1.6 by ThemeFusion(http://www.theme-fusion.com)
Fusion Core version 3.1.6 by ThemeFusion(http://theme-fusion.com)
Multicons version 5.1 by Doc4(http://www.doc4design.com)
Quick Page/Post Redirect Plugin version 5.1.8 by anadnet(http://www.anadnet.com/)
Revolution Slider version 5.1 by ThemePunch(http://themepunch.com)
The Events Calendar Shortcode version 1.5.2 by Event Calendar Newsletter(https://eventcalendarnewsletter.com/the-events-calendar-shortcode/)
The Events Calendar version 4.5.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
WordPress Importer version 0.6.3 by wordpressdotorg(http://wordpress.org/)
Yoast SEO version 4.7.1 by Team Yoast(https://yoast.com/)
Managed WordPress Migration version 1.2 by Starfield Technologies(http://www.starfieldtech.com/)
NETWORK PLUGINS
–
MU PLUGINS
ManageWP – Worker Loader by ManageWP(https://managewp.com)
System Plugin version 3.6.1
THEME
Avada
MULTISITE
–
SETTINGS
recurring_events_are_hidden = exposed
tribeEventsTemplate = 100-width.php
tribeEventsBeforeHTML = EVENTS
tribeEventsAfterHTML =
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.9.1
[2] => 3.9.2
[3] => 3.9.3
[4] => 3.12.1
[5] => 3.12.2
[6] => 3.12.3
[7] => 4.0.7
[8] => 4.2
[9] => 4.2.1.1
[10] => 4.4.5
[11] => 4.5.0.2
)
latest_ecp_version = 4.5.1
last-update-message = 3.12.1
stylesheetOption = full
tribeEnableViews =
Array
(
[0] => list
)
viewOption = list
tribeDisableTribeBar =
monthEventAmount = 3
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
earliest_date = 2015-10-17 10:00:00
latest_date = 2017-08-04 15:00:00
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = connect
singleEventSlug = connect
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
schema-version = 4.5.1
disable_metabox_custom_fields = hide
pro-schema-version = 4.4.7
hideLocationSearch =
hideRelatedEvents =
week_view_hide_weekends =
enable_month_view_cache = 1
weekDayFormat = D jS
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = miles
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
earliest_date_markers =
Array
(
[0] => 1656
)
latest_date_markers =
Array
(
[0] => 1874
)
last-update-message-the-events-calendar = 4.5.0.2
custom-fields =
Array
(
)
custom-fields-max-index = 2
WP TIMEZONE
America/Los_Angeles
WP GMT OFFSET
-7
SERVER TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
–
COMMON LIBRARY DIR
/home/content/a2pewpnas01_data01/61/4051861/html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.5.1

[Victor]

Hi David!

Thanks for coming back with your latest system info.

It seems you could narrow the problem down to a theme conflict. I tried replicating the issue myself with Avada v.5.1.6 with your same settings and could not do so.

Having a closer look, it seems to be an issue with the HTML of one of the templates. Have you made any changes in the HTML of the Avada templates? Are you performing any kind of template customization in your functions.php file? Let me know about this.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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