stock differs – woocommerce & event tickets

[Anna]

Same issue as https://theeventscalendar.com/support/forums/topic/stock-differs-in-event-tickets-and-woocommerce/

I’m not using autocomplete for orders and there are no pending payments. We are selling 30 tickets and 10 have been sold so far, but the event page says “10 out of 20 available”. There are 20 available, yes, but I can’t tell if only 10 more can be sold or if 20 more can be sold – the language is confusing. IF 20 tickets are still available, it should just say “20 available” – the “out of” is just confusing as the last number keeps changing….yesterday it was “12 of 21″…etc…..I’m not sure why both numbers keep changing when a ticket is purchased, as only the available should change, not the total qty to be sold.

event: http://tanya-b.com/event/charity-yoga-class-benefit-american-heart-association/

[Geoff B.]

Good afternoon Anna and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the stock issues you have been dealing with.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

While you are at it, could you tell me if there is a /tribe-events folder located in your WordPress theme ?

Have a good week-end,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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