Still having this issue: Recurring event only showing first instance

[Joanna Shebson]

I just created a NEW event (not a copy of an old one)
I set 2 recurring events using “ONCE”
I saved it –
in backend – recurring events appear set: https://screenshots.firefox.com/2u6nVI003v1cVAZj/www.funinjerusalem.com
But on frontend – only original event appears: https://www.funinjerusalem.com/event/chanukah-musical-program-aish-hatorah/all/
I also noticed that on front end page – it shows it has more recurring events – and when you mouse over shows you the dates of the recurring events: https://screenshots.firefox.com/asQy0gSgxmk2hXgt/www.funinjerusalem.com

After I saved it a second time, events appear on front end.

(I originally reported here https://theeventscalendar.com/support/forums/topic/recurring-event-only-showing-first-instance/) Please send a private ticket so I can send you the site files.

[Jaime Marchwinski]

Hi Joanna,

Thanks so much for reaching out again!

I’m sorry to hear that you are still experiencing this issue!  I apologize if you have already gone through this in your settings, but if you go to Events Settings < General, do you have Recurring event instances unchecked?  If not, please uncheck and Save Changes.

Also, we have just released a maintenance release of The Events Calendar yesterday, so please update and let us know if the issue continues.

Can you confirm if you have gone through our testing for conflicts procedure?  If not, that would be a good place for you to start.

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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