States / Provinces Not Displaying On Certain Venues In List View

[mrgconcerts]

Currently, some of our events are not displaying their associated State/Province in list view, on on the venue pages:

https://mrgconcerts.com/venue/biltmore-cabaret/

The Fields are all filled in on the actual entry, and other venues display correctly

https://mrgconcerts.com/venue/fox-cabaret/

Any Idea Why This May be Happening? It’s not a CSS issue: the data is just not being displayed for certain events.

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out.

Can you please send me a screenshot of the settings for the Biltmore Cabaret venue under Events > Venues? Did you create this venue manually (under Events > Venues > Add new or on the event edit screen) or was it imported? Is this the only venue that this is happening with?

Thanks,

Jennifer

[mrgconcerts]

Hello

Multiple venues are affected. Some were added manually, some by Eventbrite import, there seems to be no reason why it’s doing this.

[Jennifer]

Thanks for sending that screenshot. I tried recreating this on my end with the same data as you have for this venue, but everything was showing up correctly on my end…I also noticed that in the default list view, the full address (including the street) should be showing. Have you made any customizations, such as template overrides?

To rule out any interference from your theme/another plugin, can you drop down to a completely default environment (all other plugins besides The Events Calendar, Events Calendar Pro, and Eventbrite Tickets disabled and the Twentyseventeen theme enabled) to see if that changes the way the info displays on the venue page? Can you also share your full system info with me?

Thanks,

Jennifer

[mrgconcerts]

Yes, we have modified templates to remove the full address from list view and only show the city and province. System info is below.

This is the section we’re using for displaying the venue in single-event.php

<!-- Venue Display Info -->
	<span class="door-time">Doors: <?php echo tribe_get_start_date(null, false, 'g:i a'); ?></span><br>
		  <span class="venue"><?php echo tribe_get_venue() ?></span><br>
		  		  <span class="city"><?php echo tribe_get_city() ?>, <?php echo tribe_get_state();?></span><br>
<?php do_action( 'tribe_events_after_the_event_title' ) ?>
	<?php if ( $venue_details ) : ?>
			
		
		<?php endif; ?>

_____

HOME URL
http://mrgconcerts.com
SITE URL
https://mrgconcerts.com
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
Biz Davis
EMAIL
[email protected]
INSTALL KEYS
event-aggregator = 0f08################################5aef
events-calendar-pro = a1cc################################fa59
tribe-eventbrite = e48c################################0068
WORDPRESS VERSION
4.9.6
PERMALINK STRUCTURE
https://mrgconcerts.com/%postname%/
PHP VERSION
5.6.36
PHP
max_execution_time = 300
memory_limit = 256M
upload_max_filesize = 64M
post_max_size = 64M
display_errors =
log_errors = 1
SERVER
Apache
SAPI
apache2handler
PLUGINS
Custom Bulk/Quick Edit version 1.6.7 by Axelerant(https://axelerant.com/)
Admin Columns Pro – Advanced Custom Fields (ACF) version 2.2.3 by Admin Columns(https://www.admincolumns.com)
Admin Columns Pro – Events Calendar version 1.1.2 by Admin Columns(https://admincolumns.com)
ACF Content Analysis for Yoast SEO version 2.0.1 by Thomas Kräftner, ViktorFroberg, marol87, pekz0r, angrycreative, Team Yoast(http://angrycreative.se)
Admin Columns Pro version 4.2.9 by Admin Columns(https://www.admincolumns.com)
Advanced Custom Fields version 4.4.12 by Elliot Condon(http://www.elliotcondon.com/)
BackupBuddy version 8.2.6.4 by iThemes(http://ithemes.com/)
Custom Field Bulk Editor version 1.9.1 by SparkWeb Interactive, Inc.(http://www.sparkweb.net/)
Duplicate Post version 3.2.2 by Enrico Battocchi(https://lopo.it)
The Events Calendar PRO version 4.4.27 by Modern Tribe, Inc.(http://m.tri.be/20)
Flexible Posts Widget version 3.5.0 by DPE WS&D LLC(http://dpedesign.com)
FontPress version 3.01 by Luca Montanari(http://www.lcweb.it)
Google Analytics Dashboard for WP (GADWP) version 5.3.5 by ExactMetrics(https://exactmetrics.com)
Jetpack by WordPress.com version 6.1.1 by Automattic(https://jetpack.com)
Smart Slider 3 Pro version 3.3.3 by Nextend(http://nextendweb.com)
P3 (Plugin Performance Profiler) version 1.5.3.9 by GoDaddy.com(http://www.godaddy.com/)
Pixel Caffeine version 2.0.4 by AdEspresso(https://adespresso.com/)
Post SMTP version 1.8.9 by Jason Hendriks, Yehuda Hassine(https://postmansmtp.com)
Recent Posts Widget With Thumbnails version 6.2 by Martin Stehle(http://stehle-internet.de)
Simple Image Sizes version 3.2.0 by Rahe(http://nicolas-juen.fr)
The Events Calendar: Eventbrite Tickets version 4.4.9 by Modern Tribe, Inc.(http://m.tri.be/27)
The Events Calendar version 4.6.17 by Modern Tribe, Inc.(http://m.tri.be/1x)
Event Tickets/Eventbrite Extension: Show Cost Field version 1.0.1 by Modern Tribe, Inc.(http://m.tri.be/1971)
The Events Calendar Extension: Formatted Event Date Shortcode version 1.1 by Modern Tribe, Inc.(http://m.tri.be/1971)
Ultimate Widgets version 1.1.4 by KhoThemes(http://khothemes.com/)
Yoast SEO Premium version 7.7.3 by Team Yoast(https://yoa.st/2jc)
WP-Optimize version 2.2.4 by David Anderson, Ruhani Rabin, Team Updraft(https://updraftplus.com)
WP Super Cache version 1.6.1 by Automattic(https://automattic.com/)
WPForms Lite version 1.4.6 by WPForms(https://wpforms.com)
NETWORK PLUGINS
–
MU PLUGINS
p3-profiler.php
THEME
Twenty Sixteen
MULTISITE
–
SETTINGS
schema-version = 4.6.17
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
)
latest_ecp_version = 4.6.17
last-update-message-the-events-calendar = 4.6.17
disable_metabox_custom_fields = show
tribeEnableViews =
Array
(
[0] => list
)
pro-schema-version = 4.4.27
google_maps_js_api_key = AIza###############################aU48
eventbrite-app_key = FFV277NOBU2CC4TOI7
eventbrite-client_secret = OBRM45AZHXM4GSKZOUVM6XXC5VIJQ5SRIXNEYBGNX2H3UKDKHL
eventbrite-auth_code = YQIKCN4OK6CDXFJRWBCS
eventbrite-token = 3D635WVCONVBSH3LNAHX
eventbrite-user_id = 258981213629
earliest_date = 2018-06-02 20:00:00
earliest_date_markers =
Array
(
[0] => 141
[1] => 285
)
latest_date = 2018-12-09 19:00:00
latest_date_markers =
Array
(
[0] => 938
)
custom-fields =
Array
(
[4] => Array
(
[name] => _ecp_custom_4
[label] => Age Restriction
[type] => dropdown
[values] => All Ages
19+
18+
16+
13+
)

[14] => Array
(
[name] => _ecp_custom_14
[label] => Facebook RSVP
[type] => url
[values] =>
)

)
custom-fields-max-index = 14
stylesheetOption = full
tribeEventsTemplate = default
viewOption = list
mobile_default_view = list
tribeDisableTribeBar = 1
hideLocationSearch = 1
hideRelatedEvents =
week_view_hide_weekends =
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator =
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsShortcodeBeforeHTML =
tribeEventsBeforeHTML =
tribeEventsShortcodeAfterHTML =
tribeEventsAfterHTML =
front_page_event_archive = 1
donate-link =
postsPerPage = 75
liveFiltersUpdate =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
trash-past-events = 3
delete-past-events = 36
embedGoogleMaps =
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
fb_token = EAAZAWBRs6YykBAJTFv6mu5nzBjqmBXLuD355m7fNIUPDrgSZBhtul4cLYT1yHUZAtoFrksQ8tleqBvdnAdgBElBWOp2vrs1LPvOmSUTpBtHRXEP2Tar8ZBsA0AVfj5zJbBo09Ihcasfd6H2tWtj6hr3ZAsDyGolgUUrZAUwqm8ywZDZD
fb_token_expires = 1533478679
fb_token_scopes = user_managed_groups,public_profile
eventsDefaultOrganizerID = 0
eventsDefaultVenueID = 0
eventsDefaultAddress =
eventsDefaultCity =
defaultCountry =
Array
(
[0] => CA
[1] => Canada
)
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
eventsDefaultPhone =
tribeEventsCountries =
WP TIMEZONE
Unknown or not set
WP GMT OFFSET
Unknown or not set
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/var/www/html/mrgconcerts_com/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.7.14

[Jennifer]

Thanks for sending that info!

First, it looks like you’re running an older version of The Events Calendar and Events Calendar Pro. Can you try updating to the current versions (4.6.20.1 and 4.4.29.2 respectively) and see if that gets things working?

If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts