Single Event does not working

[William Dalton]

I am using The Events Calendar 4.4.5 and Curator theme.
All of the Event Calendar events are working except the Single Event
There is nothing showed up when I clicked the single event
The site is using Curator child theme.

Any help would be appreciated !

[Cliff]

Hi, William. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

If you can’t figure out the issue, please post a link to a single event page where this is happening.

Let us know what you find out.

Thanks.

[William Dalton]

This reply is private.

[Cliff]

This reply is private.

[William Dalton]

Thank you very much for supporting us in such a short notice!
It has been great help.
From it, I have been able to narrow down the scope of problem and comment out the code that break single-event detail.

[Cliff]

You’re welcome. I’m glad you got a quick resolution.

Have a great week.

[Author]

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