Shortcodes no longer work since updating plugin today

Home Forums Calendar Products Events Calendar PRO Shortcodes no longer work since updating plugin today

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  • #970808
    Robin
    Participant

    It was discovered yesterday that all the links to the events and calendar events were going to error 404 pages. I updated the Events Calendar plugin and that seemed to fix the 404 problem. But now none of the shortcodes are working. I had it displaying on the homepage via this shortcode:

    [tribe_mini_calendar category=”the-lost-colony”]

    and it looked like this:

    http://thelostcolony.org/before-event-plugin-update.jpg

    Did the shortcodes change? Please advise.

    Joseph

    #970809
    Robin
    Participant

    Here is a page with the columns where the shortcodes are (like in the screenshot) and are no longer working: http://thelostcolony.org/1-temp-home/

    #971098
    Nico
    Member

    Hi Joseph,

    Thanks for reaching out, and sorry to hear shortcodes are not working for you after the update 🙁

    The shortcode you are using should work fine in 3.10 (just tested on my end and it does work indeed). Can you please go through the steps provided in our Testing for conflicts guide? It doesn’t look like a conflict as it was working before the update but it would be a good starting point to discard conflicts before running into further testing. I’ll ping the support team as well to see if this is happening to other users, that way we coordinate efforts to find a solution soon.

    Please let me know how the test goes,
    Best,
    Nico

    #971119
    Robin
    Participant

    Hi Nico,

    I did disable other plugins and revert to 2014 on my staging version of the site and nothing changed. This is my staging site, which I had to revert back to the normal theme and plugins as it’s currently being edited http://476.464.myftpupload.com/

    But as you can see, the 3 columns with shortcodes don’t show up as they used to in my screen shot from before http://thelostcolony.org/before-event-plugin-update.jpg

    Nothing else has changed on my end. Please advise.

    #971497
    Nico
    Member

    Hey Joseph,

    I just noticed you seem to be running different versions of The Events Calendar (3.10) and Events Calendar PRO (3.9.3). Can you update Events Calendar PRO to 3.10?

    If the option to update it is not showing in the WP Backend, you can do it manually. The Manual Update article in our Knowledge base describes the steps to do so. It’s quite simple but if you have any doubts about it don’t hesitate to reach out.

    Hope updating solves the problem,
    Have a great weekend,
    Nico

    #984370
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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