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- This topic has 2 replies, 2 voices, and was last updated 6 years ago by Support Droid.
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March 7, 2018 at 1:04 pm #1472650MatGuest
Hello ! We bought the Event Calendar package that contain Event ticket plus, Community Events, Filter Bar and Community Events Tickets.
We are adding the shortcode in a Raw HTML section with WPBakery . When we save and refresh, all we see is [tribe_events].
How come it does not work event if we paid a good amount for this plugin ?
March 8, 2018 at 4:03 am #1473099CourtneyMemberHi there Mat
Thanks so much for getting in touch! We do offer Calendar View Shortcodes https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and Widget Shortcodes https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/ for Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/.
We have a few other shortcodes for things such as single events https://theeventscalendar.com/knowledgebase/embedding-single-events-tribe_event_inline-shortcode/
Since you are not logged in, I am unable to see if Events Calendar Pro is part of your account already.
If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.
If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks
Courtney 🙂March 30, 2018 at 9:35 am #1492831Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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