Shortcode only works when logged in to WP as admin

[bob jefferson]

I’m using the [tribe_events_list] to display upcoming events on the home page of my website. It works but as soon as I log out as admin it is no longer visible. The main events page is unaffected. It’s not a caching problem.

[Courtney]

Hello Bob

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Finally, to better help diagnose any issues, we’ll need to see your System Info before we can proceed.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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