Series Link still not working after permalink update

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Home › Forums › Calendar Products › Events Calendar PRO › Series Link still not working after permalink update

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 3, 2017 at 1:48 am #1329918
    Albert
    Participant

    Hi, there are several forum threads with this issue, but in my case it could not be solved via simple permalink structure update.

    The event “Zeltevangelisation in 59557 Lippstadt” from this page is leading to a 404-page (Should go to https://heukelbach.org/smwh-veranstaltung/zeltevangelisation-in-59557-lippstadt/2017-08-07/)

    We need urgent help because the event is starting in 4 days and people are calling every 30 minutes why this isn’t working!

    The permalink update had to be tested better before rolling out, this is just a disaster at the moment.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/series-events-links-not-working/

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/series-events-links-not-working/

    August 4, 2017 at 2:06 am #1330600
    Geoff B.
    Member

    Good evening Albert and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the error 404 page you have been getting.
    I would love to help you with this topic.

    If you have not already done so, I would recommend going through the following steps first: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    While you do that, make sure to purge all cache, especially if you have a caching plugin in place.

    Additionally, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Hang in there!

    Geoff B.

    August 7, 2017 at 2:23 am #1331478
    Albert
    Participant

    This reply is private.

    August 7, 2017 at 8:54 am #1331615
    Geoff B.
    Member

    This reply is private.

    August 8, 2017 at 2:53 am #1331987
    Albert
    Participant

    This reply is private.

    August 8, 2017 at 8:38 pm #1332580
    Geoff B.
    Member

    This reply is private.

    August 30, 2017 at 9:35 am #1342472
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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