"September" button goes to August 1

Home Forums Calendar Products Events Calendar PRO "September" button goes to August 1

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  • Author
    Posts
  • #1606691
    William
    Participant

    Our calendar at SOCES Calendar has a glitch in it. When you click the “September” buttton for the next month it goes to August 1, 2018. There are events in September. I’m not sure what is happening.

    #1607616
    William
    Participant

    Any idea anyone?

    #1608537
    Jeremy
    Keymaster

    Hi William,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    It seems you answered yes to the questions asking if you followed the procedure to test for conflicts. Did your calendar behave properly with other plugins deactivated? And with the default theme activated?

    Also, in order to help you further, could you share your System Information? (you may set your reply as “Private”).

    Cheers,
    Jeremy

    #1608752
    William
    Participant

    This reply is private.

    #1609158
    William
    Participant

    Just did an update and still having issues.

    #1609452
    Jeremy
    Keymaster

    Hi William,

    Thanks for your System Information.

    Did you just update The Events Calendar plugins, or all you other plugins and your theme as well? Please make sure that all your other plugins are up-to-date.

    In case you would like to do more tests but can’t make use of a staging site to test things there, you may consider using a plugin like Plugin Detective and/or Health Check, each of which provide a troubleshooting mode that aims to ensure your site will continue to operate as normal for regular visitors.

    Also, could you please enable WP_DEBUG (https://codex.wordpress.org/Debugging_in_WordPress) and WP_DEBUG_LOG (https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG) ? This will create a debug.log file inside the /wp-content directory.

    After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

    Cheers,
    Jeremy

    #1620125
    William
    Participant

    OK now The October button goes to September 1.
    Updated everything just now. I’ll try one of the plugin checkers

    #1620146
    William
    Participant

    Ok the culprit was one of your plug ins the The Events Calendar Extension: Schedule Day View
    Activate was causing all attempts to adjust outside the current month view default to the first day of the current month in day view.

    #1620422
    Jeremy
    Keymaster

    Hi William,

    Thank you for your feedback, I’m glad you found the culprit!

    I noticed you didn’t have the latest version of our extension Schedule Day View: could you update it to version 1.0.1 to see if that makes a difference?

    If not, I will send the information to our developers.

    Cheers,
    Jeremy

    #1638281
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 10 posts - 1 through 10 (of 10 total)
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