Sell ticket through woocommerce option removed

[xanderv80]

I’ve purchased the pro versions of the calendar and ticket plugins.
On my event page I use to have 2 options to sell tickets “RSVP” and “WooCommerce”
Maybe it was an update but now the only option I see is the “RSVP”
Please help me
I’ve read about a dozen other forums but could not find an answer.
I’ve tried uninstalling and reinstalling the plugins

[Cliff]

Hi. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[xanderv80]

This reply is private.

[Cliff]

Thanks for the additional information.

I do not see Event Tickets Plus in your list of active plugins. Do you have the plugin installed?

If no, please download and install it.

Once installed, please activate it, then you should see both “RSVP” and “WooCommerce” ticket creation options in wp-admin when creating or editing an event.

Please let me know how it goes for you.

[xanderv80]

I did have tickets pro plugin already installed.
When I tried to reinstall it, it would tell me I already had a folder. When I tried to uninstall it, I couldn’t see it in my list. I had to FTP with Filezilla and delete the folder manually. After I reinstalled both the tickets and tickets pro plugin, everything worked fine.

Thank you, even if it wasn’t the solution, it did point me in the right direction to look

[Cliff]

Glad you got it sorted out. Thanks for letting me know!

[Author]

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