Search form issue

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  • Author
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  • #1181517
    BRUNO HERMES
    Participant

    Hello,

    There is an issue when you search for an event.

    Example: you search for an event called “juan pablo”
    (take a look) http://screencast.com/t/qpxJiDLBBl

    And then nothing happens, it shows you the calendar of the actual month. This is really important for the use of my Events. My visitors need to have an easy and effective way to find the event the want, even the old ones.

    #1181768
    Hunter
    Moderator

    Welcome,

    Thank you for sharing the screenshot with me. We have chosen these methods based on a variety of reasons, including in-depth discussions within our organization, feedback from our users, and performance. If you feel things could be in a more efficient manner, we welcome your feedback with open arms over at our UserVoice Feature Ideas.

    Our newly released [tribe_events] shortcode might help ease your concerns due to nearly limitless abilities for displaying your events throughout your website. I hope this answer helps clarify how and why we’ve done things the way we have and please let me know if you have any more questions or concerns. Thanks again and have a wonderful week ahead. Cheers!

    #1181796
    BRUNO HERMES
    Participant

    Hello,

    It’s ok if I can suggest an idea, but this is an issue. The search form is not working, I mean it doesn’t do anything. And that is not possible talking about an Event Calendar. It’s obvious that people will search for events.

    I really like this plugin, but this is worst part of it AND I NEED HELP PLEASE. This is a premium plugin so fix that please.

    Thank you

    #1182034
    Hunter
    Moderator

    Hello,

    My apologies if I misunderstood you. The search function is working properly on my local test environment. Have you reviewed our Testing for conflicts guide to see if there is a theme/plugin conflict in play? Can you elaborate on how it’s not working? Also, can you send over your System Information as a private reply?

    We don’t have any logged bugs resembling what you’ve described, so I’m not entire sure there is a bug. Please review the Testing for conflicts guide and let me know if you’re able to reproduce the issue. Thank you and I look forward to your response. Cheers 🙂

    #1192486
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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