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- This topic has 8 replies, 2 voices, and was last updated 6 years, 8 months ago by Nanda van der Meer.
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August 17, 2017 at 7:27 am #1336745Nanda van der MeerParticipant
The search bar is not working. I have deactivated all the plugins, reverted to the Twenty Fourteen but the problem stays the same. Why?
August 17, 2017 at 9:06 am #1336826CourtneyMemberHello Nanda
I visited your site and used the search bar. I was able to see results. Can you clarify what isn’t working for you?
Thanks
Courtney ๐August 17, 2017 at 9:58 am #1336939Nanda van der MeerParticipantThis reply is private.
August 18, 2017 at 12:07 am #1337219Nanda van der MeerParticipantThis reply is private.
August 18, 2017 at 6:38 am #1337305CourtneyMemberHi Nanda
That is odd. I just tested the nearby feature on your site and the search parameter didn’t even try to run. Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย I am wondering if you might have a plugin or theme conflict.ย Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard ยป Updates).ย
Also, can you review any Javascript errors? Using Your Browser to Diagnose JavaScript Errors
Please let me know if the issue still persists after these tests.
Thanks
Courtney ๐August 18, 2017 at 10:47 am #1337492Nanda van der MeerParticipantThis reply is private.
August 21, 2017 at 11:25 am #1338202CourtneyMemberHi Nanda
Can you review any Javascript errors?ย Using Your Browser to Diagnose JavaScript Errors. ย I see that you have an error there with a missing Google Maps API key. The Nearby feature depends upon that.
https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/Thanks
Courtney ๐September 12, 2017 at 9:36 am #1348115Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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