Schema.org text printed under events widget shortcode

[Kate]

Raw text data referencing schema.org is printing in the front end of our site immediately after the events list widget is used. It’s printing the correct event data, but it shouldn’t show there. Oddly it only shows on desktops, not tablets or mobile. See screenshot showing issue and paste of full data from my inspector. Please advise how to fix. Thank you!

Code that’s printing:

[{“@context”:”http://schema.org”,”@type”:”Event”,”name”:”HIMSS17″,”description”:”

Visit the Extreme Networks booth #6947 to learn about our healthcare solutions that address the opportunities and challenges facing Healthcare…Read More

\\n”,”image”:”https://extrcdn.extremenetworks.com/wp-content/uploads/2017/02/11283-HiMSS-2017_Event-Image_v1.jpg”,”url”:”http://www.extremenetworks.com/events/himss17/”,”startDate”:”2017-02-20T05:00:00+00:00″,”endDate”:”2017-02-23T04:59:59+00:00″,”location”:{“@type”:”Place”,”name”:”Orange County Convention Center”,”description”:””,”url”:”http://www.extremenetworks.com/venue/orange-county-convention-center/”,”address”:{“streetAddress”:”5441 International Dr.”,”addressLocality”:”Orlando”,”addressRegion”:”FL”,”postalCode”:”32819″,”addressCountry”:”United States”},”geo”:{“@type”:”GeoCoordinates”,”latitude”:28.4624527,”longitude”:-81.4531309},”telephone”:””,”sameAs”:””}},{“@context”:”http://schema.org”,”@type”:”Event”,”name”:”Post-Game Recap: Delivering Wi-Fi at Super Bowl 51″,”description”:”

In so many ways, this year\u2019s Super Bowl LI was one for the record books. While NFL history was being…Read More

\\n”,”image”:”https://extrcdn.extremenetworks.com/wp-content/uploads/2017/02/11544-SB51-Webinar-Thumbnail.jpg”,”url”:”http://www.extremenetworks.com/events/delivering-record-breaking-wi-fi-super-bowl-li/”,”startDate”:”2017-03-16T17:00:00+00:00″,”endDate”:”2017-03-16T18:00:00+00:00″}]

[Cliff]

Hi, Kate. That’s odd! Sorry you’re experiencing this.

Could you please take a screenshot of this widget’s settings, and, since this isn’t currently a known issue, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts