Scheduled Imports failing

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  • Author
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  • #1247833
    Rick
    Participant

    Both my scheduled imports are showing errors and not importing new events. When I ran them manually they worked fine.

    The error that shows for some of them is “Import failed: During scheduled import, the limit of HTTP requests was reached and the import was rescheduled.”

    #1247838
    Rick
    Participant

    This reply is private.

    #1248573
    Rick
    Participant

    The issue is still happening. Same error “Import failed: During scheduled import, the limit of HTTP requests was reached and the import was rescheduled.”

    Is this the best place to report this issue?

    #1248735
    Hunter
    Moderator

    Hey Rick,

    About how much time would you say is passing between when you update the event(s) on Google Calendar to the time a scheduled import gets ran? Before we’re able to proceed, I’ll need you to review our Testing for conflicts guide guide and let me know what you find out. Please include your System Information as a private reply.

    One last thing: I see you have TEC 4.4.1.1 installed. Have you tried updating to the most recent version to see if that has any effect on the behavior? Thanks and have a good evening!

    #1248931
    Rick
    Participant

    I updated the plugin to the most recent version. I will also test for conflicts and let you know what I find.

    #1249290
    Rick
    Participant

    This reply is private.

    • This reply was modified 9 years, 2 months ago by Rick.
    #1249657
    Hunter
    Moderator

    Thank you for the detailed response. I spoke with some of the devs and QA testers and it appears the failed imports get rescheduled and ran if for any reason they do fail. Please review the explanation below:

    Basically, we are showing loads of “Import Failed” errors despite there not being any errors, which makes it confusing to users. This only occurs within the History tab and as that user mentioned, the imports are coming in fine, just the errors are confusing him.

    Have you seen any evidence of the above statements? What triggers scheduled imports to run is a visit to either the front or back end of your site (wp_cron). So, if you have a scheduled import set to run every 30 minutes and no one visits your site on minute 30, then the import still gets ran the next time a hit is made to your site, but it appears as failed in the History tab.

    You could install/activate WP Crontrol as a means of tracking scheduled tasks on a greater level of details. We’re also working to improve the messaging as to avoid confusing users, so please stay tuned to our Release Notes and the plugin changelogs for more information as maintenance releases are shipped. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!

    #1249667
    Rick
    Participant

    I’ll have them create some test events and also update some event info so I can see if they are actually being added even when an error is reported. I will report back when I have the results. Thanks.

    #1250188
    Hunter
    Moderator

    Please keep me updated! Cheers 🙂

    #1260913
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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