Scheduled import not adding events

[Krissi]

I am again experiencing the issue identified in this thread => https://theeventscalendar.com/support/forums/topic/scheduled-import-not-updating-events/

The scheduled import is showing that it’s processing and making updates, but events in the ical feed are not importing. Also, you’ll notice based on the screenshot the history is showing the same update every time it runs. I did not manually process the import yet in case there was something else you want me to look at, but in the past manually processing it started the process working again, but obviously only temporarily.

Here’s a link to the ical URL => https://dh-schools.gofmx.com/calendar.ics?t2=ehHcUC-K3QnsbHfuYSF_VdV1OgmMPZOGR6KQfCXIiCky_Hx8aVbXqz5P7Ps2jFEPYjv91e6xC92ZOcN2kjfzXtxsEH8zuMPOJ6o-1B11GQNyOYviY6h2ugyZhp8jCJmox6Cm28bA9FjLAgB_LrBeG9DqLQ853_FPmXCLeYJMa5rWrT11OnUjikMN4eWTVJ38

[Jeremy]

Hi Krissi,

Thanks for reaching out to us! I’d be happy to help you 🙂

In order to do so, could you share your System Information with me?

Thanks in advance,
Jeremy

[Krissi]

The system information has been shared. Please let me know if you need anything else.

[Jeremy]

Hi Krissi,

There might have been a problem as I didn’t get your System Information. Can you copy the System Information in Events → Help and paste it as a reply to this thread? (you should set your reply as “Private”).

Meanwhile, I’ll be running hourly imports with your calendar, and I will let you know the results.

Cheers,
Jeremy

[Krissi]

Can I please receive an update on this ticket?

[Jeremy]

Hi Krissi,

I ran hourly imports, and events in the ical feed were properly imported (88 events imported the first time and then updated).

I still haven’t gotten your System Information, could you share it please?

Thanks in advance,
Jeremy

[Krissi]

This reply is private.

[Jeremy]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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