Schedule Multiple Events

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1229872
    Howard
    Participant

    Nothing happens when I click on Schedule Multiple Events.

    #1230360
    Hunter
    Moderator

    Hello!

    First off, thank you for your purchase and welcome to our premium plugin support forums! Sorry to see you here under the circumstances. Rest assured we’ll identify the conflict and if a bug is found, our devs will get it addressed in an upcoming maintenance release.

    Before we’re able to proceed, can you please review our Testing for conflicts guide and reply back with your findings?

    Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

    Thanks again and have a pleasant rest of your day. Cheers 🙂

    #1231808
    Paul
    Participant

    Has there been any progress on this support request? I purchased Event Pro for this feature and if it doesn’t work then I’d like my money back. Thank you.

    #1232343
    Hunter
    Moderator

    Welcome back,

    I’d be happy to compare your issue to our known bugs and attempt to reproduce the behavior on my test site, but before doing so I’ll need you to follow the instructions in my previous response and reply back with what you learn. They are required steps to continue receiving support.

    If you’d rather go another direction, you can visit our Refunds page and we’d be happy to process that for you.

    Please let me know how you’d like to proceed and we’ll go from there. Thank you for understanding and have a great afternoon!

    #1249041
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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