Hello!
First off, thank you for your purchase and welcome to our premium plugin support forums! Sorry to see you here under the circumstances. Rest assured we’ll identify the conflict and if a bug is found, our devs will get it addressed in an upcoming maintenance release.
Before we’re able to proceed, can you please review our Testing for conflicts guide and reply back with your findings?
Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.
Thanks again and have a pleasant rest of your day. Cheers 🙂