Home › Forums › Calendar Products › Events Calendar PRO › Saving Recurring Events Error & Gray Screen with Bar
- This topic has 22 replies, 6 voices, and was last updated 8 years, 10 months ago by Support Droid.
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August 5, 2013 at 3:32 am #58768jebs38Participant
Dear Tribe,
I am experiencing a very strange error and here is what it looks like:
http://experts.bestofnj.com/files/2013/08/cal-error.jpg
It occurs every time I try to edit a recurring event. It’s not a white screen of death but a gray screen of absurdity. The entire screen turns a translucent dark gray with a lighter gray or white bar across the screen.
Thanks,
JohnAugust 5, 2013 at 7:14 am #58817BarryMemberHi John,
Sorry for the inconvenience.
Though I can’t replicate this exactly (I don’t see the lighter bar) I can see that there is definitely a problem and the recurring event update dialog is inaccessible.
This is definitely something we will want to fix promptly, so bear with me while I chat to the team about this.
August 5, 2013 at 2:47 pm #58894jebs38ParticipantThanks Barry for the fast response. What I did not mention is that it makes the popup inoperable.
August 7, 2013 at 9:17 am #59299BarryMemberThat’s true – we’re aware of that. Depending on what you’re comfortable with there are a couple of ways you could workaround this in the interim (please see here) however we do appreciate that’s not for everyone and are trying to get an official fix out as expeditiously as possible.
August 7, 2013 at 9:23 am #59301BarryMemberAlso note: if you add this code to your theme’s functions.php file that should (hopefully!) resolve this until our next release arrives.
Do note that the lines in that snippet with <?php and ?> in most cases should not be copied across to your functions.php file.
August 7, 2013 at 3:08 pm #59402jebs38ParticipantBarry, I tried the temp code fix and it did not work. It seems to me that there were big problems with the format of that code anyway. I am not a coder, but I know some things were woggy there.
August 7, 2013 at 4:31 pm #59421BarryMemberI’m not sure in what way it might be woggy, but I’m sorry in any case to hear it didn’t work for you (it has done the trick for others I believe, based on other feedback).
In that case though it may be best to way for the next maintenance release in your case.
August 7, 2013 at 6:42 pm #59432jebs38ParticipantThe tab-enter solution works for some issues but not all. I will have to test the Javascript solution again.
August 7, 2013 at 6:49 pm #59433jebs38ParticipantBarry, I took out the and the code did not work.
August 7, 2013 at 7:36 pm #59437BarryMemberHi John,
Just a note that the forum will strip out some forms of code – so if you need to share anything relating to HTML or PHP in particular it’s worth doing so by dropping a link in here to a snippet hosted on Pastebin, Gist or a similar service.
(Your last message looks like it may have originally contained some code which was then stripped out.)
Sorry for the inconvenience.
August 10, 2013 at 2:07 pm #59849RobinParticipantJust wanted to add that I am encountering this issue as well. The functions.php code seems to have worked for me.
August 12, 2013 at 5:09 pm #60089BarryMemberGreat to hear 🙂
August 13, 2013 at 2:08 pm #60292Debra GallekParticipantThis works https://gist.github.com/jazbek/6169607
BUT you need to remove the first from the snippet before pasting it into your theme’s functions.php.August 13, 2013 at 2:11 pm #60293Debra GallekParticipantthat is you need to remove the first php code and the very last php code. Leave the ones in the middle
August 13, 2013 at 2:41 pm #60300BarryMemberYes, in most cases that’s true – sorry if I didn’t make that clear enough. Glad it’s working for you 🙂
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