RSVP notification – additional question

[Dorene]

Thank you, Geoff.

I tried your snippet on the Free version of Event Ticket. The RSVP notification was received.

I’m now contemplating the purchase of the Event Ticket Pro. Will this functionality of receiving an email notification be baked into the Pro version? If not, can I use the same code?

Will the email notification then contain the more expanded field information options, like additional attendee names if multiple RSVPs are made at the same time? Or specific need requests, like wheelchair assistance, etc.?

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/send-rsvp-notification-to-specific-email/

[Geoff B.]

Good evening Dorene and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Will this functionality of receiving an email notification be baked into the Pro version? If not, can I use the same code?

This will depend if you use free tickets only (with Event Tickets Plus features) or if you are looking to also use WooCommerce.

Long story short, the code will work for all free tickets (RSVP).

But, if you use WooCommerce, this is handled by WooCommerce itself. So that code will not work for that.

By default, WooCommerce sends emails to all site admins. But you could gain more control through the use of WooCommerce plugins or some customization:

1. https://docs.woocommerce.com/document/advanced-notifications/
2. https://www.mootpoint.org/blog/customising-woocommerce-notification-emails-hooks-filters/

Will the email notification then contain the more expanded field information options, like additional attendee names if multiple RSVPs are made at the same time? Or specific need requests, like wheelchair assistance, etc.?

Again, it depends which type of ticket you will be using (RSVP or WooCommerce).

We do have an extension that allows you to add attendee info and the event name to the order confirmation email when using WooCommerce: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

You could also customize the content of pretty much any view, including tickets.
You might want to read our Themer’s guide to get a sense of how that works.

If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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