RSVP email resends

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  • June 12, 2017 at 8:47 am #1296665
    Richard
    Participant

    Hello Team,
    I found a thread with a nested question on resending RSVP tickets. It noted that there is nothing to allow for resending RSVP’s as of 2016. Can you advise if this is available now or is in a planned delivery?

    RSVP Not sending Email


    Cheers,
    Richard

    June 14, 2017 at 9:34 am #1297834
    Victor
    Member

    Hi Richard!

    Thanks for reaching out to us! šŸ™‚

    Resending of tickets isĀ only possibleĀ for paid tickets by going to the ticket order and selecting resend tickets action.

    I don’t think there is a plan toĀ build such functionality in the future, but it could be a good idea to postĀ in ourĀ User Voice.

    Perhaps you could tell me a bit more aboutĀ this idea and how you think it might be useful for certain cases, and I’dĀ be happy to help you elaborate this feature idea so you can post it there.

    Let me know about it!

    Best,
    Victor

    June 15, 2017 at 9:23 pm #1298938
    Richard
    Participant

    Hey Victor,
    Thanks, we get a lot of requests to resend tickets if they get blocked by their email program. It is a common request to resend them an email.
    Cheers,
    Richard

    June 16, 2017 at 6:14 am #1299055
    Victor
    Member

    Hi Richard!

    I’m gladĀ that turned out to be the option you were looking for. Thanks for following up to let us know.

    I’ll close this thread now but feel free to open a new one in case any questions pop up. We are always here to help! šŸ™‚

    Cheers!
    Victor

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