Roll-Over Popup on Calendar no longer clicks through to event

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  • This topic has 3 replies, 1 voice, and was last updated 7 years ago by elisheva.
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  • #1259828
    elisheva
    Participant

    When rolling over mouse on the event in Month Calendar view, A popup appears. This popup used to allow the user to intuitively click on it to go to event listing. After last update, this no longer happens. A hug problem, as the viewer will not know to go back to event listing to get the main viewing window. Can this be fixed ASAP?? We are a large California Winery and have many events coming. Thanks

    #1260150
    Hunter
    Moderator

    Hello,

    There might be the possibility you need to update any custom templates you have residing in [your-themes]tribe-events/ folder if you’ve got one. I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this? It would also help if you could include your System Information as a private reply.

    When users have custom templates they are responsible for updating them to match changes made in new releases – of course, we try to minimize disruption as far as possible. Also, we try to clue them in to things they should look for in our Release Notes, and the plugin changelogs, by providing useful data in Events > Help > Recent Template Changes. If you navigate there, you should see a list of recently updated templates (which changes each release).

    Try creating a custom template override as explained in our Themer’s Guide. Copy the contents of /the-events-calendar/src/views/month/tooltip.php and replace with the code from this snippet. Save as [your-theme]/tribe-events/month/tooltip.php.

    I can’t do more than what I’ve posted above, so best of luck and if you need a visual example of the process, check out this Customizing WordPress #1 – How To Create A Child Theme by LevelUpTutse YouTube video.

    Cheers!

    #1270546
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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