Home › Forums › Calendar Products › Events Calendar PRO › Responsive weekly view is blank
- This topic has 3 replies, 2 voices, and was last updated 6 years, 6 months ago by Alyson Evans.
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October 17, 2017 at 4:32 am #1364525Alyson EvansParticipant
Hi
Can any one tell me why on responsive our weekly events calendar is blank?
it has the times and the days of the week at the top but it shows one column underneath that is blank (even though there are events there). https://meditateinsouthampton.org.uk/city-classes/many thanks
October 18, 2017 at 8:30 am #1365344Jaime MarchwinskiKeymasterHi Alyson,
Thanks for reaching out again!
I’m sorry that you are unable to see the column at the bottom.
Could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
As a first step, let’s try to rule out if there is some type of conflict at play.
This is usually because of:1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating
When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.
A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.
The next step would be to go through our testing for conflicts procedure and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
But, before you do that, there are 2 things I would advise:
1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)
Let me know how that goes.
Thanks,
Jaime
November 9, 2017 at 8:35 am #1379059Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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