Hi Paul, welcome to our forums and thank you for reaching out.
Can you describe the problem a little bit more what type of issues are you facing or attach a couple of screenshots might be useful as well to clarify this a little bit more.
Another thing you need to consider as well is if there’s any possible conflict on your current WordPress installation, follow our guide for test for conflicts to double check this is not a problem with other plugin or theme.
Please let me know if you have any other questions about this issue or if there’s anything else I can do for you.
Thanks,
Crisoforo