Request information for each attendee during registration

[Eric Price]

When this option is selected the event tickets plug-in is throwing a javascript error when 2 or more attendees are selected.

[Cliff]

Hi Eric. Sorry you’re experiencing this.

Is there a URL available where I can see this error in action?

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Eric Price]

This reply is private.

[Eric Price]

This reply is private.

[Cliff]

Eric, thanks for that info.

I didn’t see that error. Here’s what I saw in the Mac Chrome console: http://cl.ly/2k1M1K0D2k0w — no error.

Let me know if you’re still experiencing the issue.

[Eric Price]

This reply is private.

[Cliff]

This is a video of how things should work: http://cl.ly/1L051B1T1N20

Notice there’s only one Name/Email by default (because that’s who the purchaser is). However, you could add custom fields for your own use if you choose — and then do what you’re wanting with custom code (do an action to each ticket, based on the quantity selected).

Please let me know your thoughts on this when you get time to try it out.

Thanks.

[Eric Price]

Cliff that looks great! That is what I want to happen.

How do I get the javascript error to go away so that can happen? Right now when I select more than one attendee it triggers that javascript error.

https://dl.dropboxusercontent.com/u/1863418/calendar-registration-error.mov

[Cliff]

The link you previously provided me is now a Past Event (which makes the RSVP/tickets no longer appear).

However, I believe your video was for this event: http://sarasotadems.wpengine.com/event/train-the-candidates/

I saw the same Console error as in your video. As this isn’t a reproducible error — as initially stated — please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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