Removing Different Language Site from Header

[pilotlaw]

Hello,

I need help removing a link to a site variation (french) that does not exist, but is showing on the header. The formatting is not consistent with our sites and the link appears even though there is no clear indication of where the information is originating from.

[Andras]

Hi pilotlaw,

Thanks for reaching out!

Language variations are not handled by our plugins. I guess it is either through your theme or a 3rd party plugin that you use.

If you can share your full system information with me I might be able to give you some advice but it would probably give you a faster resolution if you reached out to the developers of the plugin that handles translations or the theme, wherever the translations are handled.

Cheers,
Andras

[pilotlaw]

Is it possible to schedule a call regarding this? I don’t think I explained the problem well.

I understand what you’re saying, but what the issue is is that the plugin is taking information from the site which does not exist and has a link showing in the header of the event plugin page only which is unidentifiable in its html tag because it is labelled as “archived”. This link happens to be a link to our french site which does not exist, and so we want this removed but we cannot find how the plugin is getting this information.

I will share all system info with you.

[Andras]

Hi,

Unfortunately we do not provide support over the phone or via email, only directly through our helpdesk. I will be happy to provide you assistance here to the best of my knowledge.

Please share your system information in a private reply here.

Also it would be great if you could run a test for conflicts and see if something else is at play here or not. The conflict test will help us eliminate the possibility that this is caused by another plugin or the theme you are using.

The best would be doing this on a staging site so that the traffic on your live website is not disturbed.

As a sidenote, the French link is also present in the code on other pages (e.x. here, screenshot: https://cloudup.com/clqsHLKWHOC), but it is hidden with this css code:

[code language=”css”]
.wrapper .header-outer.default-bg #top-bar .social-icons li#lang-link-fr {
display: none;
}
[/code]

If you would like to hide French on all pages, then change the above code to this:

[code language=”css”]
#lang-link-fr {
display: none;
}
[/code]

If you want to get rid of French totally from the site, then you will need to find out how it got there in the first place.

Hope this helps.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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