Remove Past Events from Upcoming Events List

[William]

The only browser that are showing the correct future events are chrome on desktop.

I have tried both the Event list widget and the short code to combat this.
I have also, searched through the other discussions on here, however, you guys are never actually posting publicly how to fix this and the discussion is closed after some time.

I need this fixed quickly.

[Victor]

Hi William!

Thanks for getting in touch with us!

We apologize for a bit of delay in getting back to you. We are dealing with a high volume of threads at the moment and we are slowly getting back to normal response times.

It’s strange you are getting different results in different browsers. Let me help you with the troubleshooting so we can hopefully find the source of the problem.

First, Could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Additionally, to make sure we are not dealing with a conflict, please go through the steps outlined in our Testing for Conflicts guide and see if you can reproduce the same issue under default conditions.

I have also, searched through the other discussions on here, however, you guys are never actually posting publicly how to fix this and the discussion is closed after some time.

Sometimes users choose to post private replies or even mark their whole threads as private. Topics that do not have any activity for more than 3 weeks are automatically closed. However, you can always create a new topic referencing another one and we’d be happy to assist.

Please let us know how it goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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