Registered Users unable to add new venue or organiser.

[titusraj]

I’m running Events Calendar and Community Events Bundle.

I am unable to add new venues or organisers from the front end, I can do this via the back end.

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a known issue (assuming you’re logged in as an Administrator) so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[titusraj]

Hi Cliff,

Thanks for your reply.

All plugins are currents and up to date.

It works with the default theme.

Can you recommend any other themes.

The current theme I am using is highly recommended and is the most
expensive buddy press theme.

[Cliff]

Did you confirm your theme is what’s causing the issue?

[titusraj]

The developer of the theme has rectified the problem, thanks for your
assistance.

[Cliff]

Very good. We appreciate responsive and responsible theme developers like that!

Have a great rest of your week.

[Author]

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