Refund Please

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  • October 4, 2017 at 3:20 pm #1359245
    Joel D’Arnot
    Participant

    Hello,

    Since I have purchased this plugin on Aug 26th, I have not gotten it to work at all. Even after submitting a ticket, I still get an error and would like to request a refund on my purchase.

    October 5, 2017 at 7:39 am #1359570
    Courtney
    Member

    Hi Joel

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    It looks like https://theeventscalendar.com/support/forums/topic/cant-create-any-events-tickets/#post-1341495 we were waiting to hear from you on this. If we can continue to provide support, we will.

    Is there anything else I can assist you with?

    Thanks
    Courtney 🙂

    October 27, 2017 at 9:36 am #1370182
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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