Refund for Community Events

[Surabhi]

Hello, I purchased a license few days ago (happy to send order number as private reply) but have been unable to get these plugins working the way I’d like. In addition, we have hit bugs that remain unresolved (https://theeventscalendar.com/support/forums/topic/unable-to-add-new-organizer-in-submission-form/). Unfortunately due to imminent deadlines, I need to move forward with some other options and no longer need the plugin.

Can you please issue a refund? Thanks!

[Surabhi]

Ping! I’ve already de-activated the plugins so you can check the license is no longer in use. Please, kindly issue a refund as we were unable to get the plugin working as we wanted (and the bug remains open).

[George]

Hey Surabhi,

Thanks for reaching out. We would love to help here—can you submit a formal refund request via the form on this page? → https://theeventscalendar.com/knowledgebase/refund-policy/

Sorry to make you do another step here! But that will help us verify your records and issue a refund promptly.

Thanks!
George

[Author]

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