Recurring Not Showing Up

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  • August 17, 2016 at 11:21 am #1152728
    Linda
    Participant

    I believe I’m a Pro Calendar subscriber, but when I created an event that needs to repeat every week for 10 weeks, I don’t see the Recurring button as I see in the knowledgebase article on Pro:Calendar.

    Can you check my subscription and tell me why I don’t see this option?

    August 18, 2016 at 11:52 am #1153307
    Hunter
    Moderator

    Hi Linda,

    Thank you for your patience while I looked into your account details. I see active licenses for both PRO and Event Tickets Plus and from my end, it looks like the license keys are entered properly. More info can be found here.

    Would you mind sharing your System Information as a private reply? This will help me out a lot! Thanks again and have a great rest of your day. Cheers!

    August 18, 2016 at 3:23 pm #1153411
    Linda
    Participant

    This reply is private.

    August 18, 2016 at 10:59 pm #1153502
    Hunter
    Moderator

    Hey Linda,

    Thank you for sending that over. From the looks of it, I don’t believe you have Events Calendar PRO installed and activated on your site. If you haven’t already reviewed our New User Primer, it can help ensure you have everything installed and activated properly.

    Let me know if you have any questions and if you get it working as designed. Have a great Friday and thanks again. Cheers 🙂

    August 19, 2016 at 7:21 am #1153572
    Linda
    Participant

    This reply is private.

    August 20, 2016 at 6:31 pm #1154103
    Hunter
    Moderator

    This reply is private.

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