Recurring Events Showing Improperly

[Scott Bettinger]

Please refer to this previous thread: https://theeventscalendar.com/support/forums/topic/recurring-events-showing-improperly/

I did the last thing Geoff suggested and nothing changed.

• This topic was modified 10 years, 2 months ago by Scott Bettinger.

[Geoff B.]

Good evening Scott and welcome back!

Thank you for reaching out to us again on this topic.

Sorry about the new thread, our support droid tends to close threads that have been inactive for a while automatically.

As a first troubleshooting step, could you please provide us once again with your latest system information in a private reply ? (following the instructions found in the link)

Could you also send me screenshots of your WordPress time settings (Settings -> General) ?

Finally, if you don’t mind, could I have the URL to see the faulty recurring events in action ?

Have a great day!

Geoff B.

[Scott Bettinger]

This reply is private.

[Scott Bettinger]

Here’s the screenshot.

http://echomediatest.com/hannan/wp-content/uploads/2016/03/Screen-Shot-2016-03-09-at-9.29.20-PM.png

URL of the calendar is http://echomediatest.com/hannan/events/

If you look at http://echomediatest.com/hannan/events/2016-02/ you’ll see the correct dates things are supposed to start on (Tuesdays, etc) and then in March they all move to Monday.

[Geoff B.]

Good afternoon Scott,

Thank you for providing me with the information and screenshots.

One thing I would recommend trying is to change the WP timezone setting to something like “Detroit” instead of UTC-5.
You might want to try that in combination with the previously suggested “Use local timezone…” Events Calendar timezone setting.

Also, for my benefit (and to help you), could you specify which is the faulty recurring event ? The reason I am asking is because I cannot establish which one behaves inaccurately by looking at your monthly views.

Best regards,

Geoff B.

[Scott Bettinger]

Changing the timezone to “Detroit” fixed the issue! Thanks so much for the suggestion. Would that be a glitch in WP or in the Calendar? Now i’m just curious. hahaha. I’ll make sure all my future events are set for the correct time zone.

[Geoff B.]

Hey Scott,

Victory! I’m so glad that worked out for you. Kudos!

To be honest, I am not sure what the cause is (between the 2).
What I do know is that it seems to vary for each user (but we are keeping a close eye on this specific intermittent issue).

In any case, I will close this thread for now, but please know you are always welcome back on our forums.

Have a good week-end,

Geoff B.

[Author]

Posts