Recurring Events Go To 404 Page

[Nicole Dupre]

Hello Support,

I am having an issue where all of my recurring events go to a 404 page, rather than the event. I am not sure why this is happening. If anyone has any ideas on this I would greatly appreciate it.

https://kayentatherapy.com/events/2017-11/

Both events on the page are recurring, and when clicked on the page is not found.

Thank you in advance.
-Frank

[Jennifer]

Hi Nicole,

Thanks for reaching out!

Could you first try updating Events Calendar Pro to the current version (4.4.18)? If you don’t see a prompt to update in the Plugins section of your dashboard, you can do so manually by following these instructions.

If that doesn’t resolve the issue, can you try running through the steps outlined in this article? These typically resolve 404 errors, but if not, the next step would be to test for conflicts with your theme and other plugins if you haven’t done so already. If you need a testing environment to do this in, WP Staging will let you create a quick copy of your live site that you can use for testing.

Let me know how it goes!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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