Recurring event options bug in the events calendar PRO

[omws]

Hi,

I have the PRO.

I have wordpress 4.8.3 with no special extra plugins.

I fill in a recurring event.

1) However, I can’t choose “start another time”. The javascript function doesn’t work.

2) I can’t choose the dropdown menu “series ends …”. It is blocked by a bug.

Can you please fix this ? I’ve read about a similar error on the forums.

Kind regards

[Victor]

Hi Kris!

Thanks for reaching out to us! Let me help you troubleshoot this issue.

First, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

We always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.

If you still experience the issue with the latest versions of our plugins, then it could be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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