Recurring event option not showing

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  • #1514104
    thishonestfood
    Participant

    Hello, I have two questions regarding Event Calendar Pro…

    1. I’d like to set up an event bundle – one price for 4 consecutive days, same time each day. Can I do this with the Pro version? It would look like this:

    4-day Cooking Boot Camp
    $325
    July 9, 10, 11, 12
    9 a.m. – 12 p.m.

    2. Options for the Pro version, like “recurring events” are not showing in word press when I create a new event, which makes me think the Pro version isn’t active? I’m also using Ticket Plus with this, and I think I read this won’t support recurring events?

    Thanks for your help,
    Dawn

    #1515297
    Victor
    Member

    Hi There!

    Thanks for reaching out to us!

    Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

    In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under default conditions.

    Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

    Finally, don’t forget to share your complete system information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    We appreciate your patience while we slowly get back to normal response times.

    Best,
    Victor

    #1515899
    Victor
    Member

    Hi Dawn!

    Thanks for your patience here.

    Let me help you out with this topic.

    First, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

    Like you say, Event Tickets will not support RSVP or tickets for recurring events.

    However, you should see the recurring settings when creating a new event. Please make sure you have Events Calendar PRO installed and activated and that you are using the latests version of it.

    Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

    Let us know about it.

    Thanks,
    Victor

    #1533043
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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