Recurring event – excluded days still populated in calendar

[Caroline Elisa Haggerty]

Continuation of this thread: https://theeventscalendar.com/support/forums/topic/recurring-event-excluded-days-still-populated-in-calendar/#post-1322477

I tried the troubleshooting tips as well as deactivating all plugins except Event Calendar and Event Calendar Pro and switching to twentyfifteen. Issue persists. Also tried on local version, in case the issue was with server.

http://themeteor.co.nz/events/2006-08/
https://monosnap.com/file/tpLOpZ64op6kSpZg27zB1ncUZDyxG3.png

[Cliff]

Hi. Sorry you’re experiencing this long-outstanding bug. I know our developers are working on this issue, but I’m unsure when it might be ready for a release. (Also, we don’t provide ETAs.)

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands.

I apologize for this issue and appreciate your understanding and patience.

[Caroline Elisa Haggerty]

Wow, big disappointment. I only renewed the plugin in order to use this feature. And now after wasting time and money trying to get it working I will need to look for another events plugin.

How do I go about getting a refund?

[Cliff]

Please complete our Refund Request Form and link back to this thread for reference.

Let me know if you have any follow-up questions about this topic.

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, in which this issue is no longer present.

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-6-may-2018/

We truly apologize for the long delay in notifying you about this.

Please update the plugins and let us know if it works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts