recirrent events –> url goes to the first

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  • This topic has 5 replies, 2 voices, and was last updated 8 years, 6 months ago by Albert Català Rovirosa.
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  • #1362203

    Hi!

    I have a problem with the recurrent events in my calendar: http://www.elpontblau.de/events/ and also in the widget.
    When I click in the event the url goes to the first event of the serie instead of the current one. Do you have any solution for this? Thanks!
    jordi

    #1362592
    Patricia
    Member

    Hey Albert,

    Thank you for reaching out to us!

    I’m so sorry to hear that you are having problems with your recurring events. Let me help you to solve this!

    To get started, can you please confirm that both The Events Calendar and Events Calendar PRO are up to date? The latest versions are 4.6.1 and 4.4.18. After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the URL problem? If the issue persists, please let me know and I’ll be happy to further investigate your case.

    Best regards,

    Patricia

    #1363632

    Dear Patricia,

    Thank you for your answer. Events calendas is updated, the permalinks were tested, I cleaned the cache and the problem still persist 🙁

    j

    #1364098
    Patricia
    Member

    Hi Albert,

    I’m sorry to hear that you are still having this problem!

    This sounds like a plugin or theme conflict, specially because I can’t reproduce the issue in my own website with all Modern Tribe plugins installed and up-to-date.

    I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that: don’t forget to backup your database before changing anything.

    Let me know your test results and if the issue persists even after the Conflicts Test, please share your system info with us and send me a copy of your database via private reply and I’ll be happy to further investigate from here.

    Cheers,

    Patricia

    #1376969
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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