recent update affecting archive display?

[smpcherrypoint]

I recently created an new recurring event. Any link to this event defaults to the archive page with &eventDisplay=all being added to the URL – when I ran the conditional test, it came back as a single view page – but no matter what I try, all links end up on the archive list view. I checked an event created before the update and the recurring information is identical – but this one correctly links to single views. How can I edit this new event so it points to single views instead of the archive all view?
http://mccscherrypoint.com/event/devil-dolphins-swim-camp-registration/all/

[Cliff]

Hi. Sorry you’re experiencing this.

Visiting http://mccscherrypoint.com/event/devil-dolphins-swim-camp-registration/2017-03-27/ results in a 301 redirect to http://mccscherrypoint.com/event/devil-dolphins-swim-camp-registration/, which then 301 redirects to http://mccscherrypoint.com/event/devil-dolphins-swim-camp-registration/all/

This really doesn’t tell you anything you didn’t know already, but I’ve at least documented here what’s happening for our reference.

I’d suggest going to wp-admin > Settings > General > Permalinks and clicking “Save” (even without changing anything at this page). This may help resolve the issue.

If it doesn’t, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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