Radio buttons and checkbox not working on RSVP form

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  • #1325230
    Peter Yves
    Participant

    Hello,

    when I am adding the attendee information to the RSVP form I do not see the radio button nor the checkbox. I only see the option entries for the checkbox as ‘yes’ and ‘no’ but no box or button where the user can select between the different options.

    Not sure if it is related to the topic: https://theeventscalendar.com/support/forums/topic/problem-with-theme-radio-buttons-and-checkbox-not-working/#dl_post-1287132

    Any ideas what I can do to further investigate the issue?

    Thanks for your help.

    #1326119
    Victor
    Member

    Hello Peter!

    Thanks for reaching out to us and for using our plugins! 🙂

    I’d be happy to help you with that.

    The other thread you linked could be related, but seems only specific to their theme.

    As this could be related to a plugin or theme conflict, could you please go through the complete steps in this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let me know what you can find in the process?

    Also, could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ?

    Thanks,
    Victor

    #1336115
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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