Problems Updating events calendar Pro pluggin

[Lluís]

Hello, I wrote two months a go.

Here i copy the original conversation:

“Hello.
I have events calendar pro pluggin, my license expires on march 2108, and I cannot get the last version.
It says I’m out of instals (see the attached screenshot).

Can you help me?
Thanks !”

And your answer:
“Hello Lluís

When I viewed your account, the site that your license is registered to is wordpress-16572-36138-91205.cloudwaysapps.com. I believe you just need to walk through the steps on Moving Your License Key to the correct domain http://www.salarocksound.com.

Please let me know if that solves the issue.

Thanks
Courtney ?”

I’ve been out for some time and now I’m trying to do that and on the step three I cannot see the place to put my url : http://www.salarocksound.com.

Can you help me?
Thank you.

[Lluís]

Now I see that it’s already added!

But I’m not abble to update the pluggin on my site.
It says the update is not available

Can you help me?

[Jennifer]

Hi Lluís,

I’m sorry to hear you’re having such a hard time with the updates! Can you try updating manually by following these instructions? If that doesn’t work, can you please share your system information with me?

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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