Problem with next event button, previous event button, and events list widget

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  • Author
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  • #1016607
    Laureen
    Participant

    Specific problems: When viewing events list, the “NEXT EVENT” button does not work. The PREVIOUS EVENTS goes back to July 29 and then lists events chronically further back through April 2015. When viewing one event, the button in the upper left shows the FIRST event ever created (NEW Women’s Bible Study-(from Aprill) as the past or previous event. I tried the troubleshooting …step by step, deactivated all but event plug-ins, still problem was there. Tried Twenty Twelve theme and 2014 theme. still problem was there. Original thread: https://theeventscalendar.com/support/forums/topic/problem-with-next-event-button-in-list-mode-with-events-calendar-pro/#dl_post-1003410

    We are running Hopes Child Theme. I tried Hopes Theme also..no change. In addition, the events list widget is now not working after recent update of our Hopes Theme. Is it possible for me to deactivate, uninistall and reinstall the events calendar and events calendar pro, or would I then lose all my events data?

    Better yet, does your support ever include someone being able to login to our website and try to fix the error. If someone can decipher the information from the debug bar, it would probably be an easy fix. I’m just not that skilled on the back end coding stuff!

    #1016724
    Nico
    Member

    Hi Laureen,

    Thanks for reaching out and sorry this is still an issue for you 🙁 I’ll try to help you here!

    First of all, we try to keep just one issue per thread, this way different issues can be addressed by different team members simultaneously. It also makes finding solutions easier for other users searching the forum. So if you could open up a new thread for the event list widget issue that would be great. I’ll help you with pagination issues here.

    Is it possible for me to deactivate, uninistall and reinstall the events calendar and events calendar pro, or would I then lose all my events data?

    No you won’t lose any of the data in your site. In fact re-installing would be a great starting point as you confirmed that you already tested for conflicts.

    Unfortunately we are not allowed to log in and make changes to client sites at all 🙁

    Please re-install the plugins and let me know how that goes,
    Best,
    Nico

    #1022124
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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