Problem with calendar after Update

[Maike Barthelt]

Hello!

I just updated the Events Calendar Pro Plugin on our site. The calendar now looks crashed. How can I solve the problem?
Thanks for your help!

Regards,
Miriam

[Courtney]

Hello Miriam

Oh no, that doesn’t sound good at all. There are 2 things we need help troubleshoot further.

1. Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

2. Please also send along your System Info

Please let me know if the issue still persists after these tests and I’ll review your system information.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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