Problem in Dashboard area when adding an event

[Doug De Stefano]

I just updated yesterday to 4.1 versions of the EC, EC Pro, Community Events and Filter bar. I now noticed a Problem in Dashboard area when adding an event the dropdown boxes starting in Time & Date area at Timezone utc choice link and then with all the dropdown choices below that for Use New Venue and Locations there is no dropdowns just long lists of my venues and locations and countries etc. To big to show a screen print of but it does not show up like it should. Any known issue or bug about this? Is there a fix or some known solution? My staging site updates don’t have this problem in the same area all looks good and functions well.
Also I see a note when in Events section that says:
Pssst! Looking for the filters? They live in a separate plugin now | Download for free | Dismiss
Does this have anything to do with it?
Thanks…Doug

[George]

Hey Doug,

Thanks for reaching out—I’m sorry to hear about these issues!

First, the “Pssst! Looking for the filters? They live in a separate plugin now” text is NOT a factor in this issue; you can “dismiss” that text without issue. It won’t affect anything on your site.

As for your actual issue, I do not have this problem on my own site—I, too, am using version 4.1 of all Tribe plugins.

We cannot log into customer sites for any reason, so do not post any login information anywhere on this site, but I’m still curious if you can share a screenshot of the “Edit Event” screen in your wp-admin so that I can see the exact issue?

In your post, you say that the area is too large to share a screenshot, but you might be able to take “Fullpage” screenshot using your browser.

If you use Chrome, Safari, or Firefox for example, simply google “how to take a full-page screenshot in {insert browser that you use}”, and you should find several methods for doing this. If you use Internet Explorer or something else, then try searching too—there might be a method for full-page screenshots in that. But if not, the other browsers I listed are all 100% free—so you could even download one of those and use that to get a fullscreen screenshot…if you want!

It would just be very, very helpful.

For example, here’s my own edit-event screen, which does not have the problems you describe:

View Fullpage Screenshot

---

Regardless of whether you can share that screenshot, can you also your site’s “System Information” here? That will help me investigate this problem. You can share this by following the steps in this article → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Doug De Stefano]

Well ok here is a partical screen shopt mocked up with PS since as you will see it would be 5x as long if I tried to actually capture it all. http://www.innernetevents.com/sample_screenshots/DropdwnIssue_screenshots.png
But what you see here continues through Locations etc.
Here is my System Information: Hope this all clarifies it and gives you an idea…Thanks!
HOME URL

Home

SITE URL

Home

INSTALL KEYS

WORDPRESS VERSION
4.4.2
PHP VERSION
5.5.33
PLUGINS
Akismet version 3.0.2 by Automattic(http://automattic.com/wordpress-plugins/)
Banner Upload version 1.3.1 by vinoth06(http://buffercode.com/)
Classifieds version 2.3.6.1 by WPMU DEV(http://premium.wpmudev.org)
Duplicate TEC Event version 1.5 by Ben Lobaugh(http://ben.lobaugh.net)
The Events Calendar PRO version 4.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Jetpack by WordPress.com version 3.8.0 by Automattic(http://jetpack.me)
Meta Slider version 3.0.1 by Matcha Labs(http://www.metaslider.com)
Regenerate Thumbnails version 2.2.4 by Viper007Bond(http://www.viper007bond.com/)
The Events Calendar: Community Events version 4.1 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar: Filter Bar version 4.1 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar version 4.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
TinyMCE Advanced version 4.2.5 by Andrew Ozz(http://www.laptoptips.ca/)
UserPro version 2.65 by Deluxe Themes(http://codecanyon.net/user/DeluxeThemes/portfolio?ref=DeluxeThemes)
Velvet Blues Update URLs version 3.2.4 by VelvetBlues.com(http://www.velvetblues.com/)
WooCommerce version 2.5.5 by WooThemes(http://woothemes.com)
WP Mail From II version 1.0.2 by Ben Huson
WPMU DEV Dashboard version 3.4.6 by WPMU DEV(http://premium.wpmudev.org/)
NETWORK PLUGINS
–
MU PLUGINS
Gateway Relay version 1.0 by Arnold Bailey (Incsub)(http://premium.wpmudev.org)
WPMU Assist version 1.0.2 by Arnold Bailey (Incsub)(http://premium.wpmudev.org)
THEME
Twenty Thirteen Child Theme
MULTISITE
–
SETTINGS
recurring_events_are_hidden = exposed
tribeEventsTemplate =
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
previous_ecp_versions = Array
(
[0] => 0
[1] => 3.6.1
[2] => 3.7
)
latest_ecp_version = 4.1
welcome_notice = 1
stylesheetOption = tribe
tribeEnableViews = Array
(
[0] => upcoming
[1] => month
[2] => day
)
viewOption = month
tribeDisableTribeBar =
monthEventAmount = 6
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
earliest_date = 2014-08-18 08:00:00
latest_date = 2017-01-29 12:00:00
defaultValueReplace =
disable_metabox_custom_fields = show
pro-schema-version = 4.1
hideLocationSearch =
hideRelatedEvents = 1
weekDayFormat = D jS
events_filters_layout = horizontal
events_filters_default_state = open
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 12
showComments =
showEventsInMainLoop =
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 50
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
eventsDefaultOrganizerID = 0
eventsDefaultVenueID = 0
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState = CA
eventsDefaultProvince =
eventsDefaultZip =
defaultCountry = Array
(
[0] => US
[1] => United States
)
eventsDefaultPhone =
tribeEventsCountries =
eventsSlug = events
singleEventSlug = event
organizer_venue_amalgamation = 1
schema-version = 4.1
earliest_date_markers = Array
(
[0] => 37
)
latest_date_markers = Array
(
[0] => 5549
)
WORDPRESS TIMEZONE
America/Los_Angeles
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home/theinn10/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.1
Recent Template Changes

Information about recent template changes and potentially impacted template overrides is provided below.

EVENTS CALENDAR PRO
Templates introduced or updated with this release (4.1):

widgets/mini-calendar-widget.php
COMMUNITY EVENTS

[George]

Thank you so much for this information, @awakeninghearts!

I’ve looked through everything and unfortunately cannot find any outright-obvious culprits.

I say “unfortunately” because, since I cannot find any obvious culprits, my best recommendation here is to perform all of the troubleshooting steps in this article → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After EACH STEP in that process, check back on your edit-event screen and see if anything is different in regards to these issues.

Does anything change along the way when you do these steps?

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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